Support and Services

We are here to help ensure that location intelligence is supporting your mission.

Technical Support

Managed Cloud Services

Technical Support

Professional Services

Managed Cloud Services

Technical Support

For all users current on maintenance, you have access to technical support from our team of experienced and dedicated resources. If you are a nominated caller, use the contacts below to log your query or issue.

Call Technical Support

+27 11 238 6300

Email Technical Support

support@esri-southafrica.com

Call Technical Support

+27 11 238 6300

Email Technical Support

support@esri-southafrica.com

Technical Support Esri South Africa

Additional Resources

Esri Documentation

Find guides, references, best practice and more about administering and using your ArcGIS software.

Esri Community

Join the global community of Esri users who share ideas, chat on Esri Community forums, and collaborate to solve problems with GIS.

ArcGIS Developers

Build applications for web, mobile and desktop with Esri’s cloud services, developer API’s and more.

ArcGIS Ideas

Help make ArcGIS better. Ask for enhancements and suggest new features or tools.

Professional Services

Need assistance is conceptualising your project? Need additional resources to design and implement a solution? Or would like to run a formal end-to-end project that leverages our vast pool of experienced technical resources, then our professional services team is here to help.

We provide a wide range of services to support our customers.

Data
System design and configuration
Business analysis and consulting
Application configuration
GIS analysis and spatial data science
GIS application development
Systems integration
Project management
Cloud implementation
System support, maintenance and monitoring

Call About Services

+27 11 238 6300

Email About Services

sales@esri-southafrica.com

Leave us a Message

support@esri-southafrica.com

Call About Services

+27 11 238 6300

Email About Services

sales@esri-southafrica.com

Leave us a Message

Managed Cloud Services

Professionally managed, cloud hosted, Web GIS (ArcGIS Enterprise) that is ready for you to use. Maintained by Esri South Africa Cloud experts on your behalf.

Get you up and running fast

Managed Services can be setup and configured rapidly. This means you can request an environment and start working on your day to day tasks in the same week.

Save you time and money

Spend less time managing servers, applying OS patches and troubleshooting encryption – rather spend that time on applying spatial intelligence to your organisation’s mission.

Help you find peace of mind

Worry less about the reliability, disaster recovery, performance and security of your own infrastructure. Let our focused experts take the pains of server and software management away.

We offer multiple options for Managed Cloud Services including:

  • Essential Edition
  • AFLA Edition
  • Small Municipality Edition

Contact our sales team to understand which option is best for you.

Call About Services

+27 11 238 6300

Email About Services

sales@esri-southafrica.com

Leave us a Message

support@esri-southafrica.com

Call About Services

+27 11 238 6300

Email About Services

sales@esri-southafrica.com

Leave us a Message

Contact Us

Contact

Give Us a Call

+27 11 238 6300

Email

General Enquiries

info@esri-southafrica.com

Technical Support

support@esri-southafrica.com