Support and Services
We are here to help ensure that location intelligence is supporting your mission.
Technical Support
For all users current on maintenance, you have access to technical support from our team of experienced and dedicated resources. If you are a nominated caller, use the contacts below to log your query or issue.
Additional Resources
Esri Documentation
Find guides, references, best practice and more about administering and using your ArcGIS software.
Esri Community
Join the global community of Esri users who share ideas, chat on Esri Community forums, and collaborate to solve problems with GIS.
ArcGIS Developers
Build applications for web, mobile and desktop with Esri’s cloud services, developer API’s and more.
ArcGIS Ideas
Help make ArcGIS better. Ask for enhancements and suggest new features or tools.
Professional Services
Need assistance is conceptualising your project? Need additional resources to design and implement a solution? Or would like to run a formal end-to-end project that leverages our vast pool of experienced technical resources, then our professional services team is here to help.
We provide a wide range of services to support our customers.
Managed Cloud Services
Professionally managed, cloud hosted, Web GIS (ArcGIS Enterprise) that is ready for you to use. Maintained by Esri South Africa Cloud experts on your behalf.
Get you up and running fast
Managed Services can be setup and configured rapidly. This means you can request an environment and start working on your day to day tasks in the same week.
Save you time and money
Spend less time managing servers, applying OS patches and troubleshooting encryption – rather spend that time on applying spatial intelligence to your organisation’s mission.
Help you find peace of mind
Worry less about the reliability, disaster recovery, performance and security of your own infrastructure. Let our focused experts take the pains of server and software management away.
We offer multiple options for Managed Cloud Services including:
Contact our sales team to understand which option is best for you.
